PROTECH

Career move for hotel middle managers into software industry!

Job ID
2017-4319
US-FL-Miami

Overview

Are you a hotel middle manager looking for an exciting move into the software space? Our client builds award-winning products that our customers love and we are looking for the best in the hospitality industry to join this growing team. In this role, you will use your hospitably expertise to help create exceptional products for our customers. If you know the ins and outs of hotel operations and have a natural interest and love of all things technology, this might be a great career move for you.

 

Other perks:

  • Great salaries with room to advance
  • Fun work environment
  • Work with talented and driven coworkers
  • Training in technology
  • Free lunch Fridays and freebies!

 

Responsibilities

What you’ll do:

 

  • Partner with our clients (hotels, restaurants, events centers, etc) to find out what product features they need for our software products to continue being successful
  • Use your hospitality expertise to be an advocate for our client’s needs and wants
  • Be a cross-functional team mentor, providing team mentor-ship while acting as a customer advocate
  • Help make sure our product is always meeting our hospitality customers’ needs, and if it’s not, help the development team understand what might be missing
  • Help our design teams create user friendly products using your real-world knowledge of the industry

 

Qualifications

What we’re looking for:

  • Desire, drive, focus, ability to learn and natural curiosity about technology
  • Excellent problem solving and abstract thinking skills
  • Customer centric attitude
  • Empathy and excellent prioritization skills
  • Excellent communication skills, both written and verbal
  • Hospitality Operations experience (HOTEL) - middle manager level experience in housekeeping, maintenance, guest services, rooms division management, front desk
  • Interest in technology and learning the Agile/Scrum process
  • Experience with hospitality management software

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