PROTECH

  • Sr. Systems Engineer

    Job ID
    2018-4450
    Location(s)
    US-TN-Memphis
  • Overview

    We are seeking a Senior Systems Engineer with strong technology solutions experience. Experience working for a managed service provider is a big plus, but not required. 

     

    This is an individual contributor providing technical leadership to our teams. In this role, you would work closely with our sales team to design and implement systems. This role often is working on multiple projects at a time so multitasking is a must. 

     

    This position can be based in the following cities: 

     

    Indianapolis, IN - Apply here: https://careers-protechitjobs.icims.com/jobs/4470/sr.-systems-engineer/job

     

    Orlando, FL - Apply here: https://careers-protechitjobs.icims.com/jobs/4466/sr.-systems-engineer/job

     

    Tampa, FL - Apply here: https://careers-protechitjobs.icims.com/jobs/4468/sr.-systems-engineer/job

     

    Memphis, TN - Apply here: https://careers-protechitjobs.icims.com/jobs/4450/sr.-systems-engineer/job

     

    Los Angeles, CA - Apply here: https://careers-protechitjobs.icims.com/jobs/4452/sr.-systems-engineer/job

    Responsibilities

     

    • Act as technical lead and implement/solve complex challenges
    • Advice clients on systems needs and upgrade opportunities 
    • Act as a high-level technical consultant and ensure client satisfaction in results 
    • High level solutions delivery including Microsoft/Cisco/Hyper-V/VMWare, Office 365, SQL, RDS, and more 
    • Good background in remote access, TCP/IP, Routing/Switches, Firewalls, connectivity, etc. 
    • Provide high-level, complex systems troubleshooting and issue resolution 
    • Serve as escalation point for system issues 
    • Ensure SLA's are met
    • Train and mentor junior team members
    • Provide sales support including
      • Assist sales team in discussing solution offerings 
      • Ensure customer needs are met
      • Provide support to sales team for any issues 
      • Work with sales team on proposal delivery 

    Qualifications

    • Bachelor's degree 
    • 5+ years of technology solutions experience 
    • 3+ years of MSP preferred
    • 3+ years of network management preferred 
    • 5+ years of server management preferred

    Certifications:
    MCSE, MCSA 10, 365 or Server 2016 are a plus 

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